March 31, 2021

Knox Release Highlights - March 2021

Samsung Knox Team

We are excited to share the past month's release highlights, upcoming releases and features, and content highlights of March 2021.


Release highlights

  1. [Knox Manage] Knox Manage hot fix was released on Mar. 5, 2021
  2. [Knox Manage] Knox Manage v21.4 release planned on Apr. 29, 2021
  3. [Knox Manage] Knox Manage Product Update Webinar: Apr. 22 at 10:00am CEST To join our session you need to register in advance by following this link
  4. [Knox Service Plugin] Knox Service Plugin R21 was released on Mar. 29, 2021
  5. [Knox Platform for Enterprise] Knox Platform for Enterprise 3.7.1 SDK release for ruggedized devices is scheduled on Mar. 31, 2021


Upcoming releases and features

Knox Product



Release Date

Knox Manage


Knox Manage hot fixes: 

  • Export report shows as 0 bytes
  • Timeout when displaying devices information in 'Limited Enrollment‘

Mar. 5, 2021


  • Knox Manage v21.4 planned
  • Product update webinar planned for W16

Apr. 29, 2021*

*Subject to change without notice

Knox Mobile Enrollment

KCS 1.38

  • Knox Mobile Enrollment: DualDAR in WPCOD

Mar. 24, 2021

Knox Configure

KCS 1.38

  • Knox Configure Profile template (Education, Healthcare, Finance)
  • Update supported devices for hot key mapping feature
  • Added touch sensitivity management
  • Wi-Fi - Ability to choose between phone mac and randomized mac

Mar. 24, 2021

Knox Platform for Enterprise


  • Knox Platform for Enterprise 3.7.1 SDK release for ruggedized devices is scheduled on Mar. 31
  • Knox 3.7.1 features are already available with XCover Pro R OS MR and XCover5
  • Device configuration features for Frontline workers: H/W key remapping, Touch sensitivity, Default Keyboard setting, Battery life optimization, Set camera focus distance, Wi-Fi blocklist etc. 
  • Peripheral Management: Automatic Plug and play, set USB mode, get peripheral information and configuration statuses (example Get model number or get the supported barcode symbology)
  • ML model protection: Encryption Tool and session protection API to load-execute-close the ML model, and finally destroy the session


Mar. 31, 2021

Knox Service Plugin


  • Automatic Plug and Play for USB devices
  • Connectivity configuration (USB)
  • Peripheral configuration (scanning type)
  • Device Settings: (Disable OMC)
  • Clipboard Data (disable Clipboard)

Mar. 29, 2021

Knox E-FOTA One

KCS 1.38

  • Web console and device app now show more device details
  • Synchronize device groups from multiple EMM instances
  • Synchronize Organization type groups from Knox Manage
  • Seamless integration with Samsung's Managed Service Providers (MSPs)
  • SSO - Single Sign On with MS Azure AD

Mar. 24, 2021

Knox Unified Service Portal (USP)

KCS 1.38

  • Managed Service Provider view integrated with USP implementation (USP dependency)
  • Improved visibility for error 403 and 404

Mar. 24, 2021

Knox Managed Service Provider Portal

KCS 1.38

  • Grant sub admin access through role assignment including admin control per Managed Service Provider customer (MSP and SA portals)
  • Approved Managed Service Provider admins can manage the Knox E-FOTA service using the Managed Service Provider portal
  • Allow Managed Service Provider to change "no access" Managed Service Provider Customer "contact person" email address and first/last name
  • Managed Service Provider view integrated with USP implementation (USP dependency)
  • Improvements to the delink feature
  • Visual indicator for managed customer
  • Prevent Managed Service Provider from changing customer access from "full access" to "no access"
  • Tooltips shown when changing the customer’s access level

Mar. 24, 2021

KCS 1.38

  • With Knox Cloud Services 1.38 release, Knox E-FOTA also supports AD SSO with Microsoft Azure Active Directory to account

Mar. 24, 2021


Content highlights

[Azure AD]

Active Directory SSO Admin Guide

Simplify user access management by setting up Microsoft's Azure Active Directory (Azure AD) for use with Samsung Knox services. As a super admin, you can reduce the administrative burden on your IT department by managing all users through your Azure portal.

Sign in with Azure AD (

[Knox Mobile Enrollment]

Knox Mobile Enrollment features now available in the Knox Manage console

[Knox E-FOTA]

Knox: Creating a campaign on Knox E-FOTA

[Knox Managed Service Provider]

Knox: Getting started with the Knox MSP program

[Knox Manage]

Knox Manage v21.01 Open API Reference


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