Knox Asset Intelligence

Cloud-based data analytics for operational insights and productivity

Improve the management, productivity, and lifecycle of your business devices with data-driven intelligence. Samsung gives your team actionable insights from deep and accurate data points and analytics, all visible from a cloud console.

[Image] In-depth and comprehensive data tracking

In-depth and comprehensive data tracking

Monitor the status of your device fleet and identify potential issues at a glance, made possible by comprehensive data collected directly from your devices.

  • Track how your work apps are being used, as well as unexpected events that occur throughout the work day, such as crashes, battery drain, data consumption, and more.
  • Check battery state-of-health and device charging cycles. Ensure your devices are ready when they’re needed, and plan ahead on asset management.
  • With intelligent Wi-Fi connection analysis, identify groups, access points, and devices experiencing abnormal disconnections to help troubleshoot network issues.
  • Know where your work devices are with GPS location tracking. Need to find them in the field? Remotely trigger ringtones, vibrations, or LED lights.
[Image] Optimized data visibility for actionable insights

Optimized data visibility for actionable insights

Turn device data into helpful business insights with an easy-to-read, customizable dashboard.

  • Drag and drop dashboard widgets, set custom filters, and configure data refresh cycles.
  • Filter only by data that can be used to enhance business productivity. Choose when data should be collected, from which apps, and on which networks.
  • Get daily summaries about issues impacting your devices, and let Knox Asset Intelligence suggest what to do next.
[Image] Powerful diagnosis and troubleshooting

Powerful diagnosis and troubleshooting

Stop business disruptions before they happen with built-in tools designed to proactively discover and solve device issues.

  • Know how your devices are performing anywhere, anytime. Daily email alerts notify you of device issues based on thresholds you set.
  • Export detailed, raw data reports for more in-depth investigations.
  • Speed up the troubleshooting process with simplified log collection. Remotely collect device log data from the console, or let users run the self-diagnosis tool and send you logs.

Frequently Asked Questions

Knox Asset Intelligence is included in Knox Suite, our bundle of enterprise mobility solutions. The trial license includes all features of Knox Suite products, including access to Knox Asset Intelligence console after logging in to The trial license is valid for 90 days.

After your trial license key expires, continue using Knox Asset Intelligence and Knox Suite with a commercial license key purchased from a Knox reseller.

To use Knox Asset Intelligence, log in to and register your Knox Suite license key on the Knox Asset Intelligence console. Currently, Knox Asset Intelligence runs on select frontline-targeting Samsung devices running Knox 3.7.1+ such as Xcover PRO, Xcover5, and Tab Active3. More supported devices will be added soon.

[Icon] Compatibility


[Icon] Technical support

Technical support

Knox Suite

Knox Asset Intelligence is part of Knox Suite.


Get started with Knox today

[Icon] close

Get the right solution for your business

Join 25,000+ organizations around the world.

[Icon] suitcase
Are you a reseller or solution partner?

Get access to the Knox Partner Program for helpful partner tools, such as the Knox Deployment Program portal, Knox MSP portal, partner SDKs, and more.

[Icon] info
Unified Endpoint Management
Knox Suite
Rebranding and customization
Knox Configure
Fraud and theft protection
Knox Guard
Device protection plan
Samsung Care + for Business
Other products & services

Get started with

[Image] Knox Suite

All-in-one solution bundle for enterprise mobility.

[Icon] Check mark

Join us and get a 90-day free trial for Knox Suite and other Knox products. *Approval required

[Icon] Check mark

A complete set of tools to secure, deploy, manage, and analyze your enterprise's corporate mobile devices.

[Icon] Check mark

Try powerful features bundled with Knox Suite, such as Knox Remote Support.

Knox Suite include:

[Icon] Knox Platform for Enterprise Knox Platform for Enterprise
[Icon] Knox E-FOTA Knox E-FOTA
[Icon] Knox Mobile Enrollment Knox Mobile Enrollment
[Icon] Knox Asset Intelligence Knox Asset Intelligence
[Icon] knox manage Knox Manage
[Icon] knox capture Knox Capture

Get started with

[Image] Knox Configure Logo

Remotely configure Samsung devices in bulk and tailor them to specific needs, right out of the box.

[Icon] Check mark

After approval, you can try both the:

  • Setup edition — designed for a one-time deployment
  • Dynamic edition — deploy and update policies as many times without a factory reset.
[Icon] Check mark

Try either the Setup edition or Dynamic edition of Knox Configure on up to 30 devices.

[Icon] Check mark

Get a free Knox Suite trial upon approval to try our UEM.

Get started with

[Icon] Knox Guard Logo

Remotely control Samsung devices to reduce financial risks and protect assets.

[Icon] Check mark

After you get approved, generate your free trial license for 90 days.


Try all the features of Knox Guard on up to 30 devices, including SIM control and device locking.

[Icon] Check mark

Get a free Knox Suite trial upon approval to try our UEM.

Get started with

[Image] Samsung Care Plus For Business Logo

Protect your business devices against accidental damage and mechanical breakdowns.

[Icon] Check mark

Are you already a Samsung Care+ for Business customer? Create an account and access the Samsung Care+ for Business console.

[Icon] Check mark

Contact the Samsung sales team and get peace of mind for your devices.

Other products & services

[Image] Others logo
[Icon] Check mark

Samsung offers additional solutions to serve the unique needs of your business. Talk to a Samsung expert today.

Back to top