September 30, 2022

Knox Release Highlights - September 2022

Samsung Knox Team


  1. [KAI] Knox Asset Intelligence minor release
  2. [KM] Knox video training series: How to configure kiosk mode on Knox Manage published to YouTube

Product Updates

Knox Product



Release Date

Knox Asset Intelligence

September minor release

A minor update to Knox Asset Intelligence implemented additional features for testing device connection and network health:

  • Both the Knox Asset Intelligence console and agent now allow for latency tests on device during work shifts. On the console, the IT admin can configure a web address and port to use as a destination. In the agent, under, Wi-Fi > Test, the device user can send the new Ping command, which measures the latency to the server. This is a beta feature subject to further feedback and improvement.
  • IT admins can now track mobile data disconnection events on device, as well as the incidence of high latency in ping tests during work shifts.

September 2022

Knox Manage


“How to configure kiosk mode on Knox Manage” - This video walks you through the simple steps of configuring a Kiosk profile and applying it to your enterprise devices using Knox Manage.

28th September 2022

Knox Guard


Total number of devices for bulk notificaiton increased

Previously, the maximum number of devices that could be sent a bulk notification at once was 10,000. With the 22.08 release, this limit is increased to 50,000.

See Send overdue notifications in bulk for more information.

6th September 2022

Notable Articles 

[Global Tab]

Since introducing its first Android-powered tablet back in 2010, Samsung has continued to innovate with the Galaxy Tab portfolio, launching models suited to different business needs and environments. Whether you’re looking replace a business laptop, use a rugged device in the field, create a digital kiosk or collect data, there’s a Samsung Galaxy tablet designed for the task…

[Samsung for Business]

How many IT staff do I need to manage mobile devices?

Whether you’re planning a corporate-issued mobile deployment or launching a Bring Your Own Device (BYOD) program, it’s critical to ensure you have the headcount in place to manage both the initial rollout and the ongoing IT support and administrative tasks. The question is: how much time will it take to manage a mobile device program, and how many full-time IT staff will you need to retain?...

[Knox Video Training Series]

How to access Samsung Business Academy using single sign-on

Here, the Samsung Business Academy (SBA) helps partners train themselves and their workforce on Samsung Knox solutions. Accessed centrally from Knox Partner Portal using SSO, it integrates the academy into the workflow for seamless use, reducing the need for Samsung's support team.



[Icon] close

Get started with Samsung Knox

[Icon] suitcase
Are you a reseller, solution provider, or service provider?

Become a Knox Partner and grow your business today.

[Icon] info

Select a Knox product to start with:

All-in-one Bundle
Knox Suite
Rebranding and Customization
Knox Configure
Fraud and Theft Protection
Knox Guard
Device Protection Plan
Samsung Care+ for Business
Other products & services

Get started with

[Image] Knox Suite

All-in-one solution bundle for enterprise mobility.

  • Get a free 90-day trial for up to 30 devices.
  • A complete set of tools to secure, deploy, manage, and analyze your corporate devices.
  • Try powerful features bundled with Knox Suite.

Knox Suite includes:

Knox Mobile Enrollment Free
Knox Manage
Knox Asset Intelligence
Knox Platform for Enterprise Free
Knox Remote Support
Knox Capture
Knox Authentication Manager

Get started with

[Image] Knox Configure Logo

Rebrand and customize your Samsung devices.

  • Get a free 90-day trial for up to 30 devices.
  • Remotely configure Samsung devices in bulk and tailor them to specific needs, right out of the box.
  • Set up your devices for a one-time deployment, or update them as much as you want.

Get started with

[Icon] Knox Guard Logo

Fraud and theft protection for Samsung devices.

  • Get a free 90-day trial for up to 30 devices.
  • Reduce financial risks and protect assets by remotely controlling Samsung devices.
  • Try all the features of Knox Guard, including SIM control and device locking.

Get started with

[Image] Samsung Care Plus For Business Logo

Device protection plans for your Samsung devices.

  • Limit business interruptions with quick device repairs and replacements. Contact the Samsung sales team to get started.
  • See all your device coverage and claim information in one place.
  • Already purchased Samsung Care+ for Business? Create an account and activate your plan on the Samsung Care+ for Business console.

Other products & services

[Image] Others logo

Modern solutions to address your unique needs.